This Policy describes the way that Ridley College and Gameonstream Inc. collects, uses, retains, safeguards, discloses and disposes of the personal information of all subscribers and other users as well as all individuals appearing in Content including all athletes, coaches and other team officials, referees, volunteers and fans.
We collect information in two ways:
Information you give us. For example, to access the Services completely you will be required to obtain a TigerNet LIVE/ Ridley College and Gameonstream Inc. subscription. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card.
Information we get from your use of the Services. We may collect information about the Services that you use and how you use them. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Ridley College and Gameonstream Inc. may associate your device identifiers or phone number with your TigerNet LIVE/ Ridley College and Gameonstream Inc. Account.
When you use our services or view content provided by Ridley College and Gameonstream Inc., we may automatically collect and store certain information in server logs. This may include:
details of how you used the Services.
Internet Protocol (IP) address.
device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
cookies that may uniquely identify your browser or your TigerNet LIVE/ Ridley College and Gameonstream Inc. subscription.
Unique application numbers
If any services include a unique application number, this number and information about your installation (for example, the operating system type and application version number) may be sent to Ridley College and Gameonstream Inc. when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit the Website and/or access the Services, and this may include sending one or more cookies or anonymous identifiers to your device.
We use the information we collect from the Services to provide, maintain, protect and improve the Services, to develop new services and functions, and to protect Ridley College and Gameonstream Inc. and our users.
When you contact Ridley College and Gameonstream Inc., we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about the Services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of the Services.
Ridley College and Gameonstream Inc. may process your personal information on a server located outside the country where you live.
You will have access to your personal information; when updating it we may ask you to verify your identity before we can act on your request. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain the Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of Ridley College and Gameonstream Inc. unless one of the following circumstances apply:
With your consent
We will share personal information with companies, organizations or individuals outside of Ridley College and Gameonstream Inc. when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your TigerNet LIVE/ Ridley College and Gameonstream Inc. subscription is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your TigerNet LIVE/ Ridley College and Gameonstream Inc. subscription information (including your email and other data). Your domain administrator may be able to:
View statistics regarding your account.
Change your subscription password.
Suspend or terminate your access to the Services.
Access or retain information stored as part of your subscription.
Receive your subscription information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
Restrict your ability to delete or edit information or privacy settings.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of Ridley College and Gameonstream Inc. if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process or enforceable governmental request.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of Ridley College and Gameonstream Inc., our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of the Services.
We work hard to protect Ridley College and Gameonstream Inc. and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We offer you verification when you access your TigerNet LIVE/ Ridley College and Gameonstream Inc. subscription.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to Ridley College and Gameonstream Inc. employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.